The purpose of this policy is to advise you as our customer, as to the services that can be expected from Beaufident Lash & Brow Studio, and the steps and procedure that can be taken if you, the customer are not satisfied with the services you receive from Beaufident Lash & Brow Studio
.What we offer
- Lash Extensions
- Lash Lift ( Lash Botox)
- Semi-Permanent Makeup
- Waxing
-LASH SERVICES
Reactions and Sensitivities:
A reaction to products used during your lash service, although at very low-risk, are a possibility you should be aware of when getting lash extensions. Unless known allergies are stated by you, it is unfortunately otherwise not foreseeable. No refunds will be issued for reactions, however a complimentary lash removal is available for all full sets applied by Beaufident Lash & Brow Studio if such circumstance were to occur. Please be sure to let us know at your earliest convenience if you become aware of any type of reaction. We will do our best to remedy the problem on our end.
* If you have sensitive eyes or known allergies to adhesives, a Complimentary Lash Consultation is also available to you should you wish to do a patch test using our products before your initial appointment. Complimentary Lash Consultations can be made on-line using our on-line scheduling software.
-Permanent Makeup TERMS &Conditions &Policies
- It is required to have your follow-up up appointment within 4-6 weeks after your original procedure. If you fail to come in for your touch up, or cancel before 24 hours please understand that your touch up will be pushed back far beyond the 10 week mark and there are no refunds for the service.
- A 24 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 24 hours, you will forfeit your deposit. No exceptions. If no call no show the same applies.
- To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment it will be necessary to reschedule, please understand that such changes affect not only me, but other clients as well. If you choose to reschedule your appointment, a minimum 24 hour advance notice is mandatory or the deposit becomes nonrefundable
- No children under the age 18 or guest are allowed in the procedure room.
- If you show up to appointment and have previous cosmetic tattoos that the artist wasn’t aware of may kindly turn you away depending if the brows color &shape is fixable without removal process.
- You can not be pregnant or nursing
- We have the right to kindly refuse service to anyone accordingly to our
Terms & Conditions
We cannot guarantee successful results on everyone as clients skin types, lifestyles and overall health varies. Those with scaring in procedure area and those with sensitive or problematic skin may experience less retention.The Client is responsible for doing their research on the services they are requesting to be performed.
If you have already have existing permanent makeup in the desired procedure area, you must tell &send a picture or have a consultation with the technician prior to get approval. Failure to do so will result in increased service pricing or rescheduling or refusal of service.
A deposit of $100 is required to secure an appointment, the deposit is non-refundable and included in the procedure price. No reservation is secure until the deposit is received. The deposit is deducted from the total amount, therefor, the remaining balance will be due at the first session.
Cancellation Policy & No-Show Fee
We reserve the right to charge a cancellation fee for any bookings that is cancelled and No-Show without prior notice.
We reserve the right to charge a cancellation and a no-show fee of 50% for any bookings ,Changed or cancelled within 24hours .The cancellation fee reflects the cost incurred by lost revenue as a result of turning away other potential bookings.
New Client treatment is a two visit process, the initial procedure and the touch up.The touch up is to re-visit any areas that did not take from the first session. Second session fill require a minium fee and should be booked at least 4-6 weeks, but no later than 8 weeks after your first treatment to avoid any further charges. It is your responsibility to book this with your technician. On some occasions a client may need an additional session due to having a skin type that is more resistant to the implantation of pigment or from incorrect aftercare and will be charged accordingly.
Sensitivity patch testing is recommended for those who may have allergy to nickel, as there are traces of nickel in some needles and pigments which may affect you. The sensitivity patch test will not always confirm or determine conclusively if you have an allergy to nickel or whether you will have a reaction to the products used within the treatment which you have requested.
Contraindications: candidates who are seeking permanent makeup and who may be contraindicated (meaning those that we cannot perform services on) are:
- UNDER 18 YEARS OF AGE
- PREGNANT or NURSING – Although there is no medical evidence that tattooing would have any effect on an unborn child, we don’t know for sure. So, we suggest you err on the side of caution and come back after the baby is born and you are no longer nursing.
- TRANSMITTABLE BLOOD CONDITIONS… such as HIV, Hepatitis, West Nile, or any other infection.
- CHEMOTHERAPY/RADIOTHERAPY or ACTIVE SKIN CANCER…Must get clearance from your doctor before considering permanent make-up.
- ON ACCUTANE, RETIN A, AHA’s (lactic, glycolic, citric, retinoic and tartaric acids) or any OTC creams and lotions for tone correcting, anti-aging, exfoliating, fading can discolor your permanent makeup… Topical steroids thin the skin. Depending on the stage your skin is at, it may be too fragile to undergo procedure.Will need to let your artist know of any previous or current use of products used/intake upon booking the appointment. You should get clearance from your doctor before considering permanent make-up and do your research to preparing and rescheduling your appointment accordingly.
- ON PRESCRIPTION STRENGTH MEDICATION OR TREATMENTS…that affect the dermal layer of the skin can affect the permanent make-up.
- ON ANTICOAGULATIONS…(blood thinners) long term use of aspirin, ibuprofen and some herbs reduce clotting time resulting in increased bleeding and bruising, which will affect the implantation of pigment as well as increase the healing time.
- HAVE AN AUTO-IMMUNE DISEASE… Such as Lupus, MS, Rheumatoid Arthritis, etc. You should get clearance from your doctor before considering permanent make-up.
- DIABETIC…If you are insulin dependent, you are not a candidate for permanent make-up. Healing could be compromised and take longer than average. Otherwise, if your doctor feels your condition is under control you may request a letter stating that you are able to undergo cosmetic tattooing.
- HAVE GLAUCOMA…You may not have eyeliner. Increased intra ocular pressure combined with pressure placed on the eye to apply eyeliner could be damaging. It is important to have this condition under control and/or refer to your physician for further consent to the application of eyeliner.
- BLOOD DISORDERS… that affect clotting such as hemophilia, sickle cell anemia and platelet disorders could interfere with implantation of pigment, however it is possible to receive successful implantation of permanent cosmetics.
- MITRAL VALVE PROLAPSE, ARTIFICIAL HEART VALVES, OR ARTIFICIAL JOINTS… or any person that requires prophylactic antibiotics before dental or other procedures will need consult their physician for treatment prior to permanent make-up.
- SKIN DISEASES… such as psoriasis, eczema and un-diagnosed rashes or blisters on the site that is to be treated.
- HAVE ANY OTHER HEART CONDITIONS… uncontrolled high blood pressure and poor general health would be special concern, you will need to see your physician and discuss the procedure to gain pre-approval.
- HERPES SIMPLEX… People who get fever blisters and/or cold sores may experience an outbreak after procedures. It’s imperative that you discuss the procedure with your physician before the procedure and receive proper instructions how to prevent an outbreak post procedure. Most physicians will offer a prescription for Zovirax or Valtrex to take prior to and after procedure.
- KELOID OR HYPERTHOPHIC SCARRING…Persons with tendencies for this type of scarring have the same risk with tattoo also. The risk is mainly in the torso area, however, we may decide to do a patch test to ensure that you do not scar in this manner.
- If there are any blemishes, pimples, active cold sores, irritation of the skin of any kind, moles or other skin imperfections in or around the area of the procedure, we will not be able to do the procedure until the blemish or area of concern is gone or the mole is removed and healed.
- If excessive bleeding occurs, extra appointments may be necessary for desired outcome or procedure may not be effective.
You must wait if you’ve recently had:
- EYE SURGERY. If you have had Lasik, Cornea repair, etc. you will need to wait at least 6 months before permanent makeup procedure on your eyes.
- SCARS from surgery or injury must be healed for at least one year prior to service.
- You must be off Retin-A or Retinols 7 days prior to appointment and avoid or around the area for 30 days after. If used before 30 days, it can cause the pigments to fade prematurely. Acutane users must be off it a whole year or given a dr. clearance note.
- Botox or fillers around the desired procedure area within 6 months.
- Eyelash extensions: AFTER permanent makeup, not before. Or remove them before your procedure. (For eyeliner treatment only)
- Eye lift or blepharoplasty.
- Pinkeye: As soon as their infection has cleared, medication completed.
- Flu or Cold: Please stay home, reschedule your appointment if you have cold or flu or sinus/respiratory infection.
Once the service is completed there is a nonrefundable & nonnegotiable service fee policy. Unless under rare occasions & conditions.
No refunds, returns or exchanges are given for products or services rendered.
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BOOKING POLICY
Due to an increasing amount of No-Show, Last Minute Cancellations, and Last Minute Reschedule a IMMEDIATE NON-REFUNDABLE DEPOSIT will be REQUIRED to reserve an appointment.
-$10 Deposit for any Wax Services
-$50 Deposit for any Lash Services
- $100 Deposit for any Permanent Makeup Services
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*Deposits are Not Transferable if NO SHOW, CANCEL or RESCHEDULE LAST MINUTE - WITHIN 24 hours
*Deposits can be made via ZELLE or APPLE PAY to MELANIE - 626-560-2014
*Deposits is credited to your service.
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When you forget to cancel or last minute reschedule your appointment without giving enough notice, we not only miss the opportunity to fill your appointment time, but the opportunity to fill your appointment for other client on the waiting list to receive services.
We know it’s easy to forget about appointments booked weeks in advance, so we will call and confirm your appointment 24 hours in advance. However, if we are unable to reach you, please understand it is your responsibility to remember your appointment times to avoid missed appointments & no show fees.
*If you book your appointment online, you will get a reminder automatically from the website. However, if you need to reschedule or cancel your appointment please call/text me
@626-560-2014
Thank you for your support
Beaufident